Why and how to promote your new healthcare text messaging service
Modernize your practice with patient-preferred texting
TxtSquad empowers family physicians to reduce phone tag, cut no-shows, and improve patient engagement - all through HIPAA-compliant text messaging.
Free your staff from endless phone calls & improve access to care.
- Two-way SMS with patients - no apps needed
- Automated appointment & prescription reminders
- Smart bots to handle intake & FAQs
Trusted by Healthcare Leaders
Partnering with top healthcare organizations throughout North America
Why family doctors choose TxtSquad
Join family practices all over North America that have modernized their patient communication with measurable results.
Reduce staff workload
Less time on the phone means more time for patient care
Save time
On follow-up tasks and appointment coordination
Better response rates
Patients respond to texts faster than calls or emails
Fewer no-shows
Automated reminders keep schedules full
No more voicemail tag
Direct text communication eliminates phone frustration
Appointment booking
Patients can book appointments directly via text
Perfect for family practice workflows
TxtSquad adapts to your practice needs - from individual appointment reminders to mass broadcasts to your entire patient list, we've got you covered.
Appointment management
- Automated appointment reminders with confirmation tracking
- Easy rescheduling over text
- Waitlist notifications - fill cancellations on the same day
Broadcasts
- Instantly contact your entire patient list, or a subset for more targeted communications
- Notify patients of everything from new services to change of providers
- Emergency announcements and clinic closures
Patient communication channel
- Replace slow and labour-intensive phone calls with two-way texting
- Auto-responses and templated replies drastically speed up communication
- No more missed calls or unanswered voice mails
Get started in days, not months
TxtSquad is designed for family practices that need simple, effective tools - not another IT burden.
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Agentic AI is transforming healthcare communication by replacing fragmented, app-based systems with intelligent text and voice agents that offer faster, easier access to care—without downloads, logins, or learning curves. This shift marks a broader industry trend toward moving beyond traditional apps and into a more seamless, AI-powered future.
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Don’t know your HIPAAs from your PIPEDAs? No worries! This glossary will get you up to speed on the must-know terms for healthcare texting, privacy, phone systems, AI, and patient engagement.