Why and how to promote your new healthcare text messaging service
Coordinate care without the scheduling chaos
TxtSquad helps outpatient departments and specialty clinics manage appointment coordination, follow-ups, and reminders - all via secure text messaging.
Cut down on no-shows. Improve patient engagement. Relieve admin burden.
- Confirm procedures and follow-up visits automatically
- Prevent no-shows and late cancellations
- Support multilingual communication with AI
Trusted by Healthcare Leaders
Partnering with top healthcare organizations throughout North America
Why outpatient services choose TxtSquad
Streamline operations and improve patient coordination with measurable results.
Fewer no-shows
Automated reminders keep schedules full
Dozen of hours saved per week
On appointment coordination and follow-up calls
Better follow-up compliance
Patients complete post-procedure care instructions
More appointments per day
Streamlined coordination increases capacity
Patient satisfaction
Clear communication improves experience
Use-case specific workflows
Quick configuration for any specialty
Perfect for specialty workflows
Modernize your outpatient communication workflow with secure, HIPAA-compliant text messaging.
Appointment coordination
- Automated confirmations
- Pre-visit instructions
- Rescheduling requests
Patient follow-up
Ensure continuity of care with automated follow-up messaging and care coordination.
- Post-procedure check-ins
- Care instruction reminders
- Satisfaction surveys
Workflow automation
Reduce administrative burden with intelligent automation for routine communications.
- Custom workflows by specialty
- Automated responses
- Multi-location coordination
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Agentic AI is transforming healthcare communication by replacing fragmented, app-based systems with intelligent text and voice agents that offer faster, easier access to care—without downloads, logins, or learning curves. This shift marks a broader industry trend toward moving beyond traditional apps and into a more seamless, AI-powered future.
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Don’t know your HIPAAs from your PIPEDAs? No worries! This glossary will get you up to speed on the must-know terms for healthcare texting, privacy, phone systems, AI, and patient engagement.