Customer Service through Texting

Customer service through text messaging is emerging as a valuable channel to manage and resolve customers' concerns.

Customer Serivce Meeting
Texting on a Phone

Contact Engagment

Customer service companies and customer service departments within companies across any industry can avail of the low barrier to engagement to ensure lower wait times and a clear record of the customers' concern. Customer pipeline views can be used to easily manage and resolve customer service requests.

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Scripted Standard Messages

Messaging circle

Team Based Messaging

Decision Tree

Customer Pipeline Views

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Conversion Transparency

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